Terms & Conditions
Effective Date: 16 June, 2026
Welcome to truedating.org (“we,” “us,” “our,” or “the Website”). truedating.org is operated by MARKOEU OÜ, a company registered in Estonia under registration number 17421421, with its registered office at Lodjapuu tee 101, Harju maakond, Tallinn, Pirita linnaosa, Estonia.
These Terms and Conditions (“Terms”) govern your access to and use of our website https://truedating.org and the services we provide, including the use of the dating platform and the purchase of virtual items. By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.
1. Eligibility and Acceptance
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website and make purchases.
By using our services, you represent and warrant that you have the legal capacity to enter into binding contracts.
If you are using the website on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.
2. Description of Services
truedating.org operates as a dating platform that allows registered users to create profiles, connect with other users, and interact online.
In addition to the core dating features, users may purchase virtual items such as stickers, gifts, and other digital accessories to enhance their experience on the platform.
The sale of virtual items by users is not currently available. Only purchases made through the official platform store are permitted at this time.
3. Account Registration and Security
You are required to create an account to access the platform and use its features.
You agree to provide accurate, current, and complete information during registration and to update it as necessary.
You are responsible for safeguarding your account login credentials and for any activities that occur under your account.
Notify us immediately if you suspect unauthorized use of your account.
We reserve the right to suspend or terminate accounts that violate these Terms or are involved in fraudulent or abusive activities.
4. Ordering and Payment
When you place an order for virtual items, you agree to pay the full amount listed at checkout, including any applicable taxes or fees.
We accept payment methods displayed on the checkout page, including credit/debit cards and other authorized gateways.
Prices are displayed in EUR (€) and are subject to change without prior notice.
We reserve the right to refuse or cancel orders at our discretion, including cases of suspected fraud or errors in pricing.
5. Delivery of Virtual Items
After successful payment, purchased virtual items (such as stickers and digital gifts) will be credited directly to your account on the platform.
Delivery of virtual items is typically immediate upon payment confirmation.
It is your responsibility to ensure your account is active and in good standing to receive purchased items.
We are not liable for delays caused by technical issues outside our control.
All purchases are final once the item has been successfully credited to your account.
6. Refunds, Returns, and Cancellations
Refunds for virtual items are available within 14 days of purchase, provided the item has not been used or activated. To request a refund, contact our support team with your order details within this period.
Refunds will only be considered if the purchased item is proven to be defective or was not delivered as described, and you have contacted us within 48 hours of purchase.
We reserve the right to investigate refund requests and may require evidence of the issue.
We comply with EU consumer protection laws, including those applicable in Estonia.
7. User Obligations and Prohibited Conduct
You agree not to:
• Use the website or services for any illegal or unauthorized purpose.
• Provide false, inaccurate, or misleading information in your profile or communications.
• Harass, abuse, threaten, or intimidate other users.
• Post or share inappropriate, offensive, or explicit content without the consent of other parties.
• Attempt to manipulate or interfere with the website’s operations or security.
• Use bots, scrapers, or automated tools to access or collect data from the website.
• Engage in fraudulent activities, including unauthorized use of payment methods or purchased virtual items.
• Attempt to resell or transfer purchased virtual items to other users or third parties.
8. Intellectual Property Rights
All content on this website, including text, graphics, logos, images, software, and code, is owned by truedating.org or its licensors and is protected by Estonian and international intellectual property laws.
You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
Virtual items (such as stickers and digital gifts) are licensed to you for personal, non-commercial use only and remain the intellectual property of the platform.
9. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data.
By using our website, you consent to the collection and use of your data as described in the Privacy Policy.
We comply with the EU General Data Protection Regulation (GDPR) and applicable Estonian data protection laws.
10. Limitation of Liability and Disclaimers
We strive to provide accurate and reliable services but do not guarantee uninterrupted or error-free operation.
To the fullest extent permitted by law, truedating.org and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the website or services, including but not limited to loss of data, goodwill, or virtual items.
We are not responsible for the conduct of other users on the platform or any interactions between users.
We do not guarantee successful romantic connections or outcomes from using the dating platform.
11. Indemnification
You agree to indemnify, defend, and hold harmless truedating.org, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:
• Your violation of these Terms.
• Your misuse of the website or services.
• Your breach of any applicable laws or regulations.
• Any content you post or share on the platform.
12. Termination
We reserve the right to suspend or terminate your access to the website and services at any time, without notice, for conduct that violates these Terms or is harmful to other users or the business.
Upon termination, your rights to use the services immediately cease. Unused purchased virtual items are non-refundable upon account termination due to a violation of these Terms.
13. Changes to Terms
We may update these Terms periodically to reflect changes in our services, legal requirements, or business practices.
Updated Terms will be posted on this page with a revised effective date.
Continued use of the website after changes constitutes acceptance of the new Terms.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Republic of Estonia.
Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of Estonia.
Before pursuing legal action, you agree to attempt to resolve disputes informally by contacting us.
15. Contact Us
If you have any questions, concerns, or requests regarding these Terms, please contact us at:
Company: MARKOEU OÜ
Email: info@truedating.org
Registered address: Lodjapuu tee 101, Harju maakond, Tallinn, Pirita linnaosa, Estonia
